Management Skills

Take your management skills to the next level. Browse through articles, reports, research and more on leadership and management.
<img width="256" height="171" src="https://stage.hypercontext.com/wp-content/uploads/2019/01/product-led.jpg" class="attachment-256x220 size-256x220 wp-post-image" alt="product-driven team" decoding="async" srcset="https://stage.hypercontext.com/wp-content/uploads/2019/01/product-led.jpg 1200w, https://stage.hypercontext.com/wp-content/uploads/2019/01/product-led-300x200-1.jpg 300w, https://stage.hypercontext.com/wp-content/uploads/2019/01/product-led-768x513-1.jpg 768w, https://stage.hypercontext.com/wp-content/uploads/2019/01/product-led-1024x684-1.jpg 1024w" sizes="(max-width: 256px) 100vw, 256px" />8 tips for building a strong product-driven team<img alt='Jessica Weisz&#039;s avatar' src='https://secure.gravatar.com/avatar/f657290655e3bbf7e52760374c154dda?s=32&#038;d=mm&#038;r=g' srcset='https://secure.gravatar.com/avatar/f657290655e3bbf7e52760374c154dda?s=64&#038;d=mm&#038;r=g 2x' class='avatar avatar-32 photo' height='32' width='32' loading='lazy' decoding='async'/>Jessica Weisz
Later this month, I’ll be presenting at the Product-Led Summit, a virtual conference bringing together movers and shakers from all…
Jan 14, 2019
<img width="256" height="171" src="https://stage.hypercontext.com/wp-content/uploads/2019/01/technology.jpg" class="attachment-256x220 size-256x220 wp-post-image" alt="first time manager technology" decoding="async" loading="lazy" srcset="https://stage.hypercontext.com/wp-content/uploads/2019/01/technology.jpg 1200w, https://stage.hypercontext.com/wp-content/uploads/2019/01/technology-300x200-1.jpg 300w, https://stage.hypercontext.com/wp-content/uploads/2019/01/technology-768x513-1.jpg 768w, https://stage.hypercontext.com/wp-content/uploads/2019/01/technology-1024x684-1.jpg 1024w" sizes="(max-width: 256px) 100vw, 256px" />5 free apps every first time manager needs in their tech stack<img alt='Shannon Maloney&#039;s avatar' data-src='https://secure.gravatar.com/avatar/d24f608496ad78d4ea78a83aeb7a8eed?s=32&#038;d=mm&#038;r=g' data-srcset='https://secure.gravatar.com/avatar/d24f608496ad78d4ea78a83aeb7a8eed?s=64&#038;d=mm&#038;r=g 2x' class='avatar avatar-32 photo lazyload' height='32' width='32' decoding='async' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' style='--smush-placeholder-width: 32px; --smush-placeholder-aspect-ratio: 32/32;' /><noscript><img alt='Shannon Maloney&#039;s avatar' src='https://secure.gravatar.com/avatar/d24f608496ad78d4ea78a83aeb7a8eed?s=32&#038;d=mm&#038;r=g' srcset='https://secure.gravatar.com/avatar/d24f608496ad78d4ea78a83aeb7a8eed?s=64&#038;d=mm&#038;r=g 2x' class='avatar avatar-32 photo' height='32' width='32' loading='lazy' decoding='async'/>Shannon Maloney
Being a great individual contributor is one thing, but managing humans is an entirely different set of skills. And the…
Jan 11, 2019
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<img width="256" height="152" src="https://stage.hypercontext.com/wp-content/uploads/2019/01/Difficult-conversation.jpg" class="attachment-256x220 size-256x220 wp-post-image" alt="The ultimate guide to having difficult conversations with employees" decoding="async" loading="lazy" srcset="https://stage.hypercontext.com/wp-content/uploads/2019/01/Difficult-conversation.jpg 1200w, https://stage.hypercontext.com/wp-content/uploads/2019/01/Difficult-conversation-300x178.png 300w, https://stage.hypercontext.com/wp-content/uploads/2019/01/Difficult-conversation-768x456-1.jpg 768w, https://stage.hypercontext.com/wp-content/uploads/2019/01/Difficult-conversation-1024x608-1.jpg 1024w" sizes="(max-width: 256px) 100vw, 256px" />The ultimate guide to having difficult conversations with employees<img alt='Paige Magarrey&#039;s avatar' data-src='https://secure.gravatar.com/avatar/b3ffb5b154be0d4a234042cb2a058a90?s=32&#038;d=mm&#038;r=g' data-srcset='https://secure.gravatar.com/avatar/b3ffb5b154be0d4a234042cb2a058a90?s=64&#038;d=mm&#038;r=g 2x' class='avatar avatar-32 photo lazyload' height='32' width='32' decoding='async' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' style='--smush-placeholder-width: 32px; --smush-placeholder-aspect-ratio: 32/32;' /><noscript><img alt='Paige Magarrey&#039;s avatar' data-src='https://secure.gravatar.com/avatar/b3ffb5b154be0d4a234042cb2a058a90?s=32&#038;d=mm&#038;r=g' data-srcset='https://secure.gravatar.com/avatar/b3ffb5b154be0d4a234042cb2a058a90?s=64&#038;d=mm&#038;r=g 2x' class='avatar avatar-32 photo lazyload' height='32' width='32' decoding='async' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' style='--smush-placeholder-width: 32px; --smush-placeholder-aspect-ratio: 32/32;' /><noscript><img alt='Paige Magarrey&#039;s avatar' data-src='https://secure.gravatar.com/avatar/b3ffb5b154be0d4a234042cb2a058a90?s=32&#038;d=mm&#038;r=g' data-srcset='https://secure.gravatar.com/avatar/b3ffb5b154be0d4a234042cb2a058a90?s=64&#038;d=mm&#038;r=g 2x' class='avatar avatar-32 photo lazyload' height='32' width='32' decoding='async' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' style='--smush-placeholder-width: 32px; --smush-placeholder-aspect-ratio: 32/32;' /><noscript><img alt='Paige Magarrey&#039;s avatar' src='https://secure.gravatar.com/avatar/b3ffb5b154be0d4a234042cb2a058a90?s=32&#038;d=mm&#038;r=g' srcset='https://secure.gravatar.com/avatar/b3ffb5b154be0d4a234042cb2a058a90?s=64&#038;d=mm&#038;r=g 2x' class='avatar avatar-32 photo' height='32' width='32' loading='lazy' decoding='async'/>Paige Magarrey
We’ve been there. Marcus hasn’t been hitting his deadlines for the past three weeks. Sheryl has been making negative comments…
Jan 8, 2019
<img width="256" height="166" src="https://stage.hypercontext.com/wp-content/uploads/2018/11/accountability.jpg" class="attachment-256x220 size-256x220 wp-post-image" alt="improve accountability in your team" decoding="async" loading="lazy" srcset="https://stage.hypercontext.com/wp-content/uploads/2018/11/accountability.jpg 1200w, https://stage.hypercontext.com/wp-content/uploads/2018/11/accountability-300x195-1.jpg 300w, https://stage.hypercontext.com/wp-content/uploads/2018/11/accountability-768x499-1.jpg 768w, https://stage.hypercontext.com/wp-content/uploads/2018/11/accountability-1024x666-1.jpg 1024w" sizes="(max-width: 256px) 100vw, 256px" />8 ways to improve accountability in your team<img alt='Shannon Maloney&#039;s avatar' data-src='https://secure.gravatar.com/avatar/d24f608496ad78d4ea78a83aeb7a8eed?s=32&#038;d=mm&#038;r=g' data-srcset='https://secure.gravatar.com/avatar/d24f608496ad78d4ea78a83aeb7a8eed?s=64&#038;d=mm&#038;r=g 2x' class='avatar avatar-32 photo lazyload' height='32' width='32' decoding='async' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' style='--smush-placeholder-width: 32px; --smush-placeholder-aspect-ratio: 32/32;' /><noscript><img alt='Shannon Maloney&#039;s avatar' src='https://secure.gravatar.com/avatar/d24f608496ad78d4ea78a83aeb7a8eed?s=32&#038;d=mm&#038;r=g' srcset='https://secure.gravatar.com/avatar/d24f608496ad78d4ea78a83aeb7a8eed?s=64&#038;d=mm&#038;r=g 2x' class='avatar avatar-32 photo' height='32' width='32' loading='lazy' decoding='async'/>Shannon Maloney
Managing a team is hard. Building a high performance team? That’s even harder. But one key skill that high performance…
Nov 20, 2018
<img width="256" height="126" src="https://stage.hypercontext.com/wp-content/uploads/2018/11/first-time-manager-mistakes2.jpg" class="attachment-256x220 size-256x220 wp-post-image" alt="first-time manager mistakes" decoding="async" loading="lazy" srcset="https://stage.hypercontext.com/wp-content/uploads/2018/11/first-time-manager-mistakes2.jpg 1200w, https://stage.hypercontext.com/wp-content/uploads/2018/11/first-time-manager-mistakes2-300x148-1.jpg 300w, https://stage.hypercontext.com/wp-content/uploads/2018/11/first-time-manager-mistakes2-768x378-1.jpg 768w, https://stage.hypercontext.com/wp-content/uploads/2018/11/first-time-manager-mistakes2-1024x503-1.jpg 1024w" sizes="(max-width: 256px) 100vw, 256px" />5 first-time manager mistakes to avoid<img alt='Paige Magarrey&#039;s avatar' data-src='https://secure.gravatar.com/avatar/b3ffb5b154be0d4a234042cb2a058a90?s=32&#038;d=mm&#038;r=g' data-srcset='https://secure.gravatar.com/avatar/b3ffb5b154be0d4a234042cb2a058a90?s=64&#038;d=mm&#038;r=g 2x' class='avatar avatar-32 photo lazyload' height='32' width='32' decoding='async' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' style='--smush-placeholder-width: 32px; --smush-placeholder-aspect-ratio: 32/32;' /><noscript><img alt='Paige Magarrey&#039;s avatar' data-src='https://secure.gravatar.com/avatar/b3ffb5b154be0d4a234042cb2a058a90?s=32&#038;d=mm&#038;r=g' data-srcset='https://secure.gravatar.com/avatar/b3ffb5b154be0d4a234042cb2a058a90?s=64&#038;d=mm&#038;r=g 2x' class='avatar avatar-32 photo lazyload' height='32' width='32' decoding='async' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' style='--smush-placeholder-width: 32px; --smush-placeholder-aspect-ratio: 32/32;' /><noscript><img alt='Paige Magarrey&#039;s avatar' data-src='https://secure.gravatar.com/avatar/b3ffb5b154be0d4a234042cb2a058a90?s=32&#038;d=mm&#038;r=g' data-srcset='https://secure.gravatar.com/avatar/b3ffb5b154be0d4a234042cb2a058a90?s=64&#038;d=mm&#038;r=g 2x' class='avatar avatar-32 photo lazyload' height='32' width='32' decoding='async' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' style='--smush-placeholder-width: 32px; --smush-placeholder-aspect-ratio: 32/32;' /><noscript><img alt='Paige Magarrey&#039;s avatar' src='https://secure.gravatar.com/avatar/b3ffb5b154be0d4a234042cb2a058a90?s=32&#038;d=mm&#038;r=g' srcset='https://secure.gravatar.com/avatar/b3ffb5b154be0d4a234042cb2a058a90?s=64&#038;d=mm&#038;r=g 2x' class='avatar avatar-32 photo' height='32' width='32' loading='lazy' decoding='async'/>Paige Magarrey
You’re a new manager – congratulations! Managing a team is a whole new world of achievements and triumphs…but also plenty…
Nov 16, 2018
<img width="256" height="171" src="https://stage.hypercontext.com/wp-content/uploads/2018/11/what-makes-a-manager-great.jpg" class="attachment-256x220 size-256x220 wp-post-image" alt="What makes a great manager" decoding="async" loading="lazy" srcset="https://stage.hypercontext.com/wp-content/uploads/2018/11/what-makes-a-manager-great.jpg 1200w, https://stage.hypercontext.com/wp-content/uploads/2018/11/what-makes-a-manager-great-300x200-1.jpg 300w, https://stage.hypercontext.com/wp-content/uploads/2018/11/what-makes-a-manager-great-768x512-1.jpg 768w, https://stage.hypercontext.com/wp-content/uploads/2018/11/what-makes-a-manager-great-1024x683-1.jpg 1024w" sizes="(max-width: 256px) 100vw, 256px" />What makes a great manager: 3 dispatches from SaaStock<img alt='Paige Magarrey&#039;s avatar' data-src='https://secure.gravatar.com/avatar/b3ffb5b154be0d4a234042cb2a058a90?s=32&#038;d=mm&#038;r=g' data-srcset='https://secure.gravatar.com/avatar/b3ffb5b154be0d4a234042cb2a058a90?s=64&#038;d=mm&#038;r=g 2x' class='avatar avatar-32 photo lazyload' height='32' width='32' decoding='async' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' style='--smush-placeholder-width: 32px; --smush-placeholder-aspect-ratio: 32/32;' /><noscript><img alt='Paige Magarrey&#039;s avatar' data-src='https://secure.gravatar.com/avatar/b3ffb5b154be0d4a234042cb2a058a90?s=32&#038;d=mm&#038;r=g' data-srcset='https://secure.gravatar.com/avatar/b3ffb5b154be0d4a234042cb2a058a90?s=64&#038;d=mm&#038;r=g 2x' class='avatar avatar-32 photo lazyload' height='32' width='32' decoding='async' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' style='--smush-placeholder-width: 32px; --smush-placeholder-aspect-ratio: 32/32;' /><noscript><img alt='Paige Magarrey&#039;s avatar' data-src='https://secure.gravatar.com/avatar/b3ffb5b154be0d4a234042cb2a058a90?s=32&#038;d=mm&#038;r=g' data-srcset='https://secure.gravatar.com/avatar/b3ffb5b154be0d4a234042cb2a058a90?s=64&#038;d=mm&#038;r=g 2x' class='avatar avatar-32 photo lazyload' height='32' width='32' decoding='async' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' style='--smush-placeholder-width: 32px; --smush-placeholder-aspect-ratio: 32/32;' /><noscript><img alt='Paige Magarrey&#039;s avatar' src='https://secure.gravatar.com/avatar/b3ffb5b154be0d4a234042cb2a058a90?s=32&#038;d=mm&#038;r=g' srcset='https://secure.gravatar.com/avatar/b3ffb5b154be0d4a234042cb2a058a90?s=64&#038;d=mm&#038;r=g 2x' class='avatar avatar-32 photo' height='32' width='32' loading='lazy' decoding='async'/>Paige Magarrey
Last month, our own Jessica Weisz was across the pond in Dublin taking in the sights and sounds of SaaStock!…
Nov 6, 2018
<img width="256" height="177" src="https://stage.hypercontext.com/wp-content/uploads/2018/10/things-a-boss-should-never-say.jpg" class="attachment-256x220 size-256x220 wp-post-image" alt="things a boss should never say to an employee" decoding="async" loading="lazy" srcset="https://stage.hypercontext.com/wp-content/uploads/2018/10/things-a-boss-should-never-say.jpg 1200w, https://stage.hypercontext.com/wp-content/uploads/2018/10/things-a-boss-should-never-say-300x207-1.jpg 300w, https://stage.hypercontext.com/wp-content/uploads/2018/10/things-a-boss-should-never-say-768x531-1.jpg 768w, https://stage.hypercontext.com/wp-content/uploads/2018/10/things-a-boss-should-never-say-1024x707-1.jpg 1024w" sizes="(max-width: 256px) 100vw, 256px" />9 things a boss should never say to an employee in a meeting<img alt='Paige Magarrey&#039;s avatar' data-src='https://secure.gravatar.com/avatar/b3ffb5b154be0d4a234042cb2a058a90?s=32&#038;d=mm&#038;r=g' data-srcset='https://secure.gravatar.com/avatar/b3ffb5b154be0d4a234042cb2a058a90?s=64&#038;d=mm&#038;r=g 2x' class='avatar avatar-32 photo lazyload' height='32' width='32' decoding='async' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' style='--smush-placeholder-width: 32px; --smush-placeholder-aspect-ratio: 32/32;' /><noscript><img alt='Paige Magarrey&#039;s avatar' data-src='https://secure.gravatar.com/avatar/b3ffb5b154be0d4a234042cb2a058a90?s=32&#038;d=mm&#038;r=g' data-srcset='https://secure.gravatar.com/avatar/b3ffb5b154be0d4a234042cb2a058a90?s=64&#038;d=mm&#038;r=g 2x' class='avatar avatar-32 photo lazyload' height='32' width='32' decoding='async' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' style='--smush-placeholder-width: 32px; --smush-placeholder-aspect-ratio: 32/32;' /><noscript><img alt='Paige Magarrey&#039;s avatar' data-src='https://secure.gravatar.com/avatar/b3ffb5b154be0d4a234042cb2a058a90?s=32&#038;d=mm&#038;r=g' data-srcset='https://secure.gravatar.com/avatar/b3ffb5b154be0d4a234042cb2a058a90?s=64&#038;d=mm&#038;r=g 2x' class='avatar avatar-32 photo lazyload' height='32' width='32' decoding='async' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' style='--smush-placeholder-width: 32px; --smush-placeholder-aspect-ratio: 32/32;' /><noscript><img alt='Paige Magarrey&#039;s avatar' src='https://secure.gravatar.com/avatar/b3ffb5b154be0d4a234042cb2a058a90?s=32&#038;d=mm&#038;r=g' srcset='https://secure.gravatar.com/avatar/b3ffb5b154be0d4a234042cb2a058a90?s=64&#038;d=mm&#038;r=g 2x' class='avatar avatar-32 photo' height='32' width='32' loading='lazy' decoding='async'/>Paige Magarrey
When it comes to effective team meetings, we talk a lot about the things you should do (more on that…
Oct 31, 2018
<img width="225" height="220" src="https://stage.hypercontext.com/wp-content/uploads/2018/09/rawpixel-740326-unsplash.jpg" class="attachment-256x220 size-256x220 wp-post-image" alt="Managing remote teams: How to build trust and rapport" decoding="async" loading="lazy" srcset="https://stage.hypercontext.com/wp-content/uploads/2018/09/rawpixel-740326-unsplash.jpg 1200w, https://stage.hypercontext.com/wp-content/uploads/2018/09/rawpixel-740326-unsplash-300x294-1.jpg 300w, https://stage.hypercontext.com/wp-content/uploads/2018/09/rawpixel-740326-unsplash-768x751-1.jpg 768w, https://stage.hypercontext.com/wp-content/uploads/2018/09/rawpixel-740326-unsplash-1024x1002-1.jpg 1024w" sizes="(max-width: 225px) 100vw, 225px" />Managing remote teams: How to build trust and rapport<img width="32" height="32" src="https://stage.hypercontext.com/wp-content/uploads/2018/09/MG_0820-150x150.jpg" class="avatar" alt="Jock Purtle&#039;s avatar" decoding="async" loading="lazy" srcset="https://stage.hypercontext.com/wp-content/uploads/2018/09/MG_0820-150x150.jpg 150w, https://stage.hypercontext.com/wp-content/uploads/2018/09/MG_0820-480x500.jpg 480w" sizes="(max-width: 32px) 100vw, 32px" />Jock Purtle
You’ve decided to jump in on the trend of using remote workers. This is great. Not only is this the…
Sep 11, 2018
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